Ongoing Maintenance & Support
A dedicated team to fix issues, answer questions and keep your software running.
When something breaks, you need people who already know your system. Our maintenance plans give you a team that responds quickly, fixes issues properly and keeps your software healthy month after month.
Included
- Bug fixes and small changes
- Framework, library and server updates
- Regular backups with tested restores
- Uptime monitoring and incident response
- Monthly reports on what was done
Software we did not build
We regularly take over systems from other developers. We start with a short code and hosting review, fix anything urgent, then move you onto a standard plan.
Can you support software built by another company?
Yes. We start with a review of the code and hosting, then take over maintenance.
How do we report issues?
Through a shared support channel, email or WhatsApp. Every request is tracked until it is closed.
Are backups included?
Yes. Automated backups are part of every plan, and we test restores regularly.